Welcome to Lavera Labs. These Terms & Conditions (the "Terms") govern your access to and use of our websites, services, APIs, dashboards, reports, software, and all related offerings (collectively, the "Services").
By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1.1 By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
1.2 If you are using the Services on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
1.3 These Terms constitute a legally binding agreement between you and Lavera Labs under the Indian Contract Act, 1872.
2.1 Lavera Labs is a Data Intelligence, Analytics, Research, Business Intelligence, Artificial Intelligence, Software Development, SaaS, API, Dashboard, Data Visualization, and Technology Company.
2.2 Lavera Labs primarily provides:
2.3 Lavera Labs may modify, suspend, or discontinue any part of the Services with reasonable notice, except where such action would materially prejudice your rights.
3.1 Certain Services require you to create an account. You agree to provide accurate, current, and complete information during registration and to update it promptly.
3.2 You are solely responsible for:
3.3 Lavera Labs reserves the right to suspend or terminate accounts that violate these Terms or applicable law.
4.1 You agree to use the Services only for lawful purposes and in compliance with all applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
4.2 You must not:
4.3 Violation of this Acceptable Use clause may result in immediate termination of access.
5.1 All Intellectual Property in the Services – including but not limited to software, code, algorithms, research reports, dashboards, visualisations, APIs, content, graphics, logos, and trade secrets – is owned by or licensed to Lavera Labs and is protected by the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable laws.
5.2 Lavera Labs grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes, strictly in accordance with these Terms.
5.3 You must not:
6.1 You retain ownership of any content, data, or materials you submit to the Services ("User Content").
6.2 By submitting User Content, you grant Lavera Labs a non-exclusive, royalty-free, worldwide license to use, store, process, and transmit that content solely for the purpose of providing and improving the Services.
6.3 You represent and warrant that your User Content does not infringe any third-party rights and complies with all applicable laws.
7.1 Lavera Labs processes personal data in accordance with its Privacy Policy and the Digital Personal Data Protection Act, 2023.
7.2 By using the Services, you consent to the collection, use, and disclosure of your personal data as described in the Privacy Policy.
7.3 Lavera Labs implements reasonable security practices and procedures as required under Section 43A of the IT Act and Section 8 of the DPDP Act to protect your data.
8.1 Certain Services are subject to fees, which are specified in the applicable pricing schedule, order form, or service agreement.
8.2 All fees are payable in the currency specified and are due within the payment terms set out in your invoice or agreement.
8.3 Late payments may incur interest at the rate permitted under the Indian Contract Act, 1872 and may result in suspension of Services.
8.4 Unless otherwise agreed, fees are non-refundable.
9.1 Lavera Labs seeks to maintain high availability of the Services but does not guarantee uninterrupted, error-free, or secure operation.
9.2 Lavera Labs may perform scheduled maintenance, which will be communicated in advance where reasonably practicable.
9.3 Support is provided as specified in the applicable service agreement. General support inquiries may be directed to support@laveralabs.com.
IMPORTANT DISCLAIMER
The website, reports, analytics, dashboards, visualisations, forecasts, APIs, AI outputs, and content are provided for general informational purposes.
While Lavera Labs makes reasonable efforts to keep information accurate and current, no guarantee is made regarding completeness, reliability, accuracy, availability, or suitability.
Any reliance placed on such information is strictly at the User's own risk.
Lavera Labs is not responsible for losses arising from reliance on published information except where liability cannot legally be excluded.
Research, analytics, forecasts, AI-generated outputs, and reports do not constitute legal, financial, investment, accounting, tax, medical, or professional advice.
Every effort is made to keep the website operational and running smoothly; however, Lavera Labs is not responsible for temporary unavailability caused by technical issues beyond its reasonable control.
10.1 The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory.
10.2 Lavera Labs does not warrant that the Services will meet your specific requirements, be uninterrupted, timely, secure, or error-free, or that any results obtained will be accurate or reliable.
11.1 To the maximum extent permitted by Applicable Law, including the Indian Contract Act, 1872, Lavera Labs' total aggregate liability for any claims arising out of or relating to these Terms or the Services shall be limited to the amount paid by you for the Services in the twelve (12) months preceding the claim.
11.2 Lavera Labs shall not be liable for:
11.3 Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by Applicable Law, including for fraud, gross negligence, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under Indian law.
12.1 You agree to indemnify, defend, and hold harmless Lavera Labs and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of:
13.1 Lavera Labs may suspend or terminate your access to the Services immediately and without notice if you breach these Terms, fail to pay fees, or violate Applicable Law.
13.2 You may terminate your account at any time by contacting support@laveralabs.com.
13.3 Upon termination, you must cease all use of the Services, and Lavera Labs may delete your account and associated data in accordance with its Data Retention Policy.
14.1 These Terms shall be governed by and construed in accordance with the laws of India.
14.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.
14.3 The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
15.1 Lavera Labs may revise these Terms from time to time to reflect changes in law, regulations, or our business practices.
15.2 We will notify you of material changes by posting the updated Terms on our website or via email. The "Effective Date" at the top of this page will be updated accordingly.
15.3 Your continued use of the Services after the revised Terms become effective constitutes your acceptance of the changes.
16.1 If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
17.1 No failure or delay by Lavera Labs in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise thereof.
18.1 Lavera Labs shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, pandemics, government actions, internet failures, or cyberattacks.
19.1 These Terms, together with any referenced policies (including the Privacy Policy and Cookie Policy), constitute the entire agreement between you and Lavera Labs with respect to the Services and supersede all prior agreements, understandings, and communications.
If you have any questions, concerns, or complaints regarding these Terms, please contact us at: